top of page

Privacy Policy

A legal disclaimer

Privacy Policy
 

Zigar Cigars respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, zigarcigars.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Privacy Policy - the basics

Information We Collect

We may collect and store personal information that you voluntarily provide when interacting with our Website. This includes but is not limited to:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment processors)

  • Purchase history

We also collect certain non-personal, technical information automatically, such as IP address, browser type, access times, and pages viewed, through cookies and other tracking technologies to enhance user experience.

​

Use of Your Information

We use the information collected to:

  • Fulfill orders and deliver purchased products

  • Process payments securely

  • Communicate with you regarding your account, orders, or customer service inquiries

  • Improve our Website, products, and services

  • Ensure compliance with applicable age verification requirements and applicable laws

​

Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to any third parties.
We also do not share your personal information with third parties for marketing purposes.

We may disclose your information only in the following limited circumstances:

  • Legal Compliance: We may disclose personal information if required to do so by law, or in response to a subpoena, court order, or other legal process served upon us, when such disclosure is necessary to comply with legal obligations or protect our legal rights.

  • Third-Party Service Providers: We may share information with trusted service providers who perform functions on our behalf (such as shipping, payment processing, or website hosting), but only to the extent necessary for them to perform their services. These providers are contractually obligated to protect your information.

​

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. This includes secure socket layer (SSL) encryption, access control, and secure data storage practices.

​

Your Rights and Choices

You may contact us at any time to:

  • Access or correct your personal information

  • Delete your account and associated data (subject to any legal retention requirements)

  • Opt out of promotional communications.

​

Children’s Privacy

Our Website is intended only for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we learn that we have collected information from someone under the legal age, we will promptly delete such information.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you, if required, via email or Website notice.

​

Legal Age Requirement

You must be 21 years of age or older to purchase tobacco products from our website. By using this site and placing an order, you are representing and certifying that you are at least 21 years old.

​

Age Verification Process

To ensure compliance:

  • At Checkout: All users must confirm their age is 21 or older before proceeding to checkout.

  • Third-Party Verification: We utilize a third-party age verification service to validate the age and identity of purchasers based on the information provided during checkout (e.g., full name, address, and date of birth).

  • Manual Verification (if required): In some cases, we may request a government-issued photo ID to confirm your age before fulfilling an order. This may be necessary if the automated system is unable to verify your age.

  • Signature Upon Delivery: Certain orders may require an adult signature (21+) at the time of delivery, in accordance with shipping carrier policies and applicable law.

​

False Information

Providing false or misleading information with the intent to purchase tobacco products as a minor is illegal and strictly prohibited. We reserve the right to cancel any order, refuse service, or report suspected fraudulent activity to authorities as required by law.

​

Parental Responsibility

Parents or guardians are encouraged to monitor and restrict access to tobacco-related websites by minors. We are not responsible for purchases made using false identification or information provided by underage users attempting to circumvent our policies.

​

Compliance and Enforcement

We regularly review and update our verification procedures to ensure ongoing compliance with the Prevent All Cigarette Trafficking (PACT) Act, the Federal Food, Drug, and Cosmetic Act, and all state laws where applicable.

Violations of this Age Verification Policy may result in canceled orders and the suspension or termination of customer accounts.

bottom of page